These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services and applications including our mobile application (collectively, the “Services”). You can find all of our policies and additional terms in www.awal1.com.sa (“Legal Documents”). These Legal Documents are incorporated by reference into these Terms of Use. By accessing, registering and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified. References in these Terms of Use to “you” (or similar) are references to you as an individual or legal entity as the case may be.
The Site is an Home page of our company connecting to e-commerce platform that allows enterprise users to buy products. We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.
These Terms and Conditions are designed to inform you of your rights and obligations arising when you use AWAL.
Awal is a product of Mirza Al jishi co.
The following terms and conditions ("Site Terms and Conditions" or "Terms"), as well as the privacy policy ("Privacy Policy") listed on the Site, through which you can learn about the methods used by Awal ("Awal", "we" or first person”) to collect and process user personal data (“of a user”, “you” or “you”) that you share with us when you access and use Awal services (“Services”).
By clicking on the “I agree” button, you represent and warrant (a) that you have read and understood the terms and conditions of the site and our privacy policy, (b) that you agree and acknowledge to be bound and comply with those terms that represent the terms of a binding agreement between you and Awal, and (b) C) You agree to give Awal the right to share your personal data registered on your account on the site to third parties in accordance with the privacy policy in force within Awal.
Awal reserves the right to modify, change, add or delete these terms, or any of its texts, characteristics or features, in whole or in part at any time according to its absolute discretion. We can also amend the terms and conditions in response to any updates or changes in the texts of applicable laws and regulations. with the relevant content, without any obligation on our part to notify you or obtain your prior approval, provided that this amendment shall become effective as soon as the modified version is published on the electronic platform. Accordingly, your access and use of Awal services after the update is published constitutes your approval and acknowledgment to abide by the terms and conditions in their amended version.
Awal reserves the right to suspend or stop your access to the electronic platform and your use of Awal services, whether temporarily or permanently, delete your registered account on the site, or restrict your access and use of any of our services in the event that you take any action that (according to our discretion) violates or violates Any of these conditions, without any liability on Awal towards you or towards any other person as a result of this suspension or deletion.
You must create an account on our site, you must be over eighteen years of age, and you must be a resident of the Kingdom of Saudi Arabia, if you have not reached the age of eighteen and want to use any of our services, you can seek the help of a parent or legal guardian to make the purchase on your behalf .
If you are creating the account on behalf of any legal person, then your acceptance of these terms means your acknowledgment of your legal capacity to represent that legal person, and in that case your acceptance of these conditions means that this legal person acknowledges and agrees to abide by these terms and not violate them and that he has fulfilled all licenses and permits necessary to practice Its activity is within the Kingdom of SaudiArabia. If you do not agree to be bound by these Terms or are not legally qualified to represent the legal person in whose name and interest you are creating an account, you cannot use any of our Services.
When you create an account on the Awal website, you will have to disclose to Awal some personal information, including but not limited to, your name, phone number and e-mail, and you will also have to choose the username and password for your account ("Registration Data").
You represent and warrant that the registration data that you entered to create your account is true, accurate, complete and up-to-date, and that it will always remain so. In stopping, limiting or canceling your membership or restricting your access to our site and benefiting from our services, without prejudice to Awal’s other rights and its various means to recover its rights.
You acknowledge and undertake your obligation to compensate Awal for any losses, damages, costs or expenses incurred as a result of entering fictitious, incorrect, inaccurate or out-of-date registration data.
You acknowledge that you will not use a false and/or false name, register any fictitious accounts, or attempt to impersonate any other person or user, as such actions would violate applicable laws and regulations, and in that case Awal will have the right to suspend or Deleting your account or preventing you from entering the electronic platform and/or benefiting from our services, without prejudice to Awal’s other rights, including but not limited to taking any legal action against you or resorting to the judiciary and requesting compensation for the damage.
When you create an account on the electronic platform, you will be required to maintain the confidentiality of the user name and password for your account (“login credentials”) and not to disclose it to any person who is not authorized to deal with your account, noting that you will be responsible to Awal for any activities that occurred on your account. Whether by you or by a third party, even if the third party is not authorized by you to access or use your account. If you have reason to believe that your account credentials have been compromised, you must notify us immediately to take necessary action. You acknowledge and promise that Awal is not responsible in any way for any losses you suffered, directly or indirectly, as a result of any breach of your account or personal data. You also acknowledge and undertake to compensate Awal for any damages or losses incurred by you as a result of breaching the confidentiality of your account or your login data and / or any illegal, unreal or unauthorized use of your account by third parties.
Please note that you cannot use another user's account without the consent of the account holder and without his express authorization, and that you cannot assign your account in favor of third parties without the prior written consent of Awal. \Finally, you cannot create more than one account for any reason, otherwise Awal will be entitled to Freezing the two accounts or canceling one of them, with a commitment to liquidate all financial transactions that took place on the account before closing it.
You acknowledge your obligation to hand over Awal, whenever requested from time to time, any original and updated data, information and/or certificates that prove your identity or the identity of the legal person you represent, or that this legal person has fulfilled all licenses and permits necessary to carry out its activity. within the Kingdom of Saudi Arabia. In the event that you fail to provide these documents, Awal has the right to suspend and/or suspend and/or delete your account and/or restrict your access and use of our services.
Awal will have the right to delete or cancel any accounts that have not been verified, have become inactive, or have not had any dealings with them for a long time.
In the event that you adhere to and work in accordance with the terms and conditions of the site and that you create and register an account, Awal will grant you a specific, non-exclusive, non-transferable and revocable license to enter the electronic platform and benefit from our services for personal, non-commercial purposes only, provided that this license is restricted and conditional on your commitment and non-violation of any From the texts of the terms and conditions.
When you create an account on our site, you agree to receive promotional messages on your e-mail or mobile phone to notify you of any changes, procedures, promotional activities, or new offers or discounts added to the site, noting that you have the right to cancel your subscription to this feature at any time by clicking on the link located at the bottom of each message.
You also acknowledge that you agree to communicate with you via e-mail or by broadcasting promotional advertisements on the site and that you agree that all agreements, advertisements, data and other communications provided to you electronically take the place of their written counterparts in meeting legal obligations.
Awal's responsibility for the products displayed on the site
You are fully aware that Awal is an electronic platform that enables you to browse and buy the products offered by us through our website or mobile application, and that although we accept the sale process and collect the price of the product on behalf of and for the seller, we are not considered in any way a party to the The contractual relationship between you and the seller ( brands ) alone, and therefore the guarantee of the product that you purchased through Awal is subject to the commercial terms and conditions of the seller of this product.
You are also fully aware that the seller is responsible to you in the event of its delay or failure to perform its contractual obligations towards you, and that Awal does not and does not make any warranties or representations, whether express or implied, regarding the availability, quality, safety, safety, originality or completeness of the product. that you purchased, its reliability, merchantability, performance, longevity, or fitness for a particular purpose.
Therefore, you acknowledge and undertake to completely, irrevocably and completely release Awal and its affiliates, partners, directors, employees, representatives and agents from any claims, liabilities, liabilities, demands, disputes, damages or losses whatsoever, now or in the future, related to it, directly or indirectly. Directly by your use of any of our services.
You also acknowledge that, except in the event that it is proven that the damages or losses incurred by you arise from or due to negligence or negligence on the part of Awal, or in the event that it is proven that Awal did not take the necessary measures to prevent the occurrence of such damages or losses, or alert you of the possibility of their occurrence despite its knowledge of it Awal cannot be held liable for any damages or losses, whether physical or property, arising from or related to your purchase, possession or use of any of the products offered on the electronic platform, and that you acknowledge that the manufacturer and owner of the product are responsible to you for any defect or defect. to the product whether such defect is in manufacture, design or materials used in the product.
Without contradicting the aforementioned, the aforementioned does not apply in the event that Awal is the technical agent for the product in the Kingdom of Saudi Arabia. In that case, the contractual relationship arises between you and Awal, which accepts the sale process and collects the price in its name and for its benefit.
All content on the Site, including but not limited to page headers, custom graphics, button icons, text, descriptions, presentation, arrangement, formatting, optimization, and other information, text, graphics, images, icons, software, designs, applications, data, and all content collected on the Site (collectively “Content”). The website") is the exclusive property of Awal and/or its suppliers and/or their licensors and is protected, preserved and owned by Awal under copyrights, trademarks, intellectual and creative property rights and laws.
You represent and warrant not to do, attempt to do, or permit others to decompile, decompile, reverse engineer, derive the source code, decrypt, modify, alter, scrape, remove, add, extract, copy, transmit, adapt, improve, update or Publish, transmit, sell, resell, use or create derivative works from any of the content components of the Awal website, or manipulate, exploit or use it in any way or for a purpose not expressly authorized by Awal.
You are also prohibited from collecting or downloading any of the content components or using extraction, mining, scraping or data extraction methods for any of the content components of the website or electronic application, or accessing or interacting with the Awal platform by using any robot or any other automated means.
Also, you may not copy, modify, change or distribute any of the content components of the site or violate or violate our site or its trademarks or intellectual property rights in any way.
You may not use or exploit the trademarks owned by AWALto market or sell any products or services outside our site, nor can you use the trademarks of AWAL in any act that would defame, damage or abuse the reputation and credibility of Awal.
Awal has the right to suspend or delete your account from our website and/or take all legal measures against you if you commit any of the aforementioned acts or any act that would compromise the security and safety of the site’s content or endanger it or violate the intellectual property rights of Awal or others. Or breaching the site's confidential information and data preservation systems, or disclosing or using any data or information for any reasons, actions, or goals whatsoever.
You acknowledge and undertake that when you access our site and take advantage of our services, you will not, on your own or with the help of a user or another party, commit or attempt to commit any act that may harm or prejudice the security, safety, availability, performance of the Awal site and the confidentiality of the data of its users and customers, including: That is, for example: Entering or tampering with systems for maintaining the confidentiality of website or mobile application data, or exposing or using data or information that you are not authorized to access Accessing, manipulating or disclosing any personal data of other users and their accounts, verifying, examining or testing the vulnerability or security of the website or mobile application, or attempting to detect defects in the security mechanisms used on them or the procedures used to maintain the confidentiality of data, without prior written permission from Awal. Distribute any harmful software such as viruses, Trojan horses, time bombs, or any similar software or technologies that may harm the site, its performance, or the interests of its users Tampering with the host, server or network, for example uploading or sending viruses to the site, exceeding the allowed download limit, sending spam messages, or causing messages to stop Interfere with the service provided to any other user through, including without limitation, posting and distributing spam or imposing a large load or hierarchical chain on the resources, infrastructure or operating policy of the Site or Mobile Application (including bandwidth, storage capacity, and processing capacity) Using the Awal electronic platform or the data recorded on it to promote and advertise products and services of third parties, or using communications resulting from purchases or sales to complete sales deals on products offered on other platforms. Using the Awal electronic platform or the data available on it to distort or offend the reputation of Awal or its employees
Manipulating product prices or the fee structure due to Awal or the billing process
Violation or violation of intellectual property rights, whether owned by Awal or others, and/or laws, regulations and decisions in force in the Kingdom of Saudi Arabia.
Awal will be suspending or deleting your account or banning you or banning you from entering our website and/or taking all legal measures guaranteed by the law against you and resorting to the judiciary to seek compensation for the damage if you have committed any of the aforementioned acts or if you have violated any of the provisions of these terms and conditions.
You must know that our failure to take all legal actions and measures against any other user who violated these terms is not considered a waiver by Awal of this right, nor does it prevent us from enforcing this right against you or any other user.
You must pay the selling price and the fees owed by you (shipping charges) calculated on the purchases you made on the site. In the event that you do not pay your financial obligations for a period of 2 days, Awal will have the right to deduct the amount due from your electronic wallet (if any), and in the event that there are no amounts or insufficient amount in your electronic wallet, your account will be stopped or suspended temporarily or permanently, without harm With the receivables payable by you, meaning that this suspension or suspension does not entail exempting you or exonerating you from paying your financial obligations, as AWALreserves the right to take legal measures that are guaranteed to us by law to claim our receivables payable.
Awal has the right to reject the exchange or return request if it does not comply (according to its discretion) with the above-mentioned conditions, without any responsibility on Awal as a result of this refusal The price of the product that you wish to return will be refunded using the same payment method as recorded in the invoice, or by depositing a balance in your account on our website or on my electronic wallet on Awal, or through purchase vouchers, bank transfer, or any other method that Awal deems appropriate You will have the right to exchange the product for another of the same or more value Please note that you must review and examine the product before receiving it, because once you have examined the product and reviewed it with the delivery representative at the place of delivery, any scratches, incisions, shortages, or differences in the colors of the product are your responsibility alone, and you will not have the right to return to the company and request a replacement or refund
You acknowledge and agree that, except in the event that Awal is the technical agent for the defective or damaged product within the Kingdom of Saudi Arabia the manufacturer of the product is responsible to you for any defect, damage, defect or operational error in the product. As for the product not conforming to the technical specifications announced on the electronic platform, you acknowledge and agree that, with the exception of the case that Awal is the technical agent for the product within the Kingdom of Saudi Arabia, the reference to the specifications and capabilities of the product is the responsibility of the product manufacturer alone, and it is not submitted Awal makes no guarantees regarding the correctness, accuracy, modernity, or conformity to the advertised specifications and capabilities, and Awal is not responsible for the non-compliance of the product that you received with the specifications and capabilities mentioned on the site. You also acknowledge that Awal does not make any express or implied guarantees that the products offered on the electronic platform will be free from defects or valid for use for a certain period of time from the date of operation.
You understand that you will forfeit your right to request a replacement or refund for a defective or operationally faulty product if: That the defect or operational error is a result of improper installation, use, operation, or violation of the user manual instructions That the operational defect or error arises from any accidents or circumstances whose occurrence date is later than the date of use There is a shortage in any of the product's contents, including but not limited to spare parts, user manual and free gifts (if any)
Awal reserves the right to reject any exchange or refund request with a refund according to its discretion in the event that the exchange or refund does not comply with the above-mentioned conditions.
Links to third party websites On our site you will find sub-links to websites owned and managed by third parties, as they are not affiliated in any way with the authority or management of me. We have added these links on our site for informational purposes only, as their presence on our site cannot be interpreted in any way as an endorsement, guarantee or approval or a recommendation by us of the products and/or services or content of those websites. In addition, Awal makes no warranties or representations regarding the correctness, accuracy, or quality of the content or information contained in those sites, or that they are free of viruses or malware, or their suitability for any particular audience or purposes. You acknowledge and undertake that if you click and access these links, you do so at your own risk and that you agree to be subject to the terms and conditions applicable to those sites. Accordingly, you acknowledge and undertake that you release Awal from any responsibilities or claims arising from your access and use of the content and services of those sites.
Although we do our best to maintain the correctness, accuracy and update of the data on our site, we do not make any guarantees or representations whatsoever with regard to the accuracy, validity, adequacy, credibility, reliability, suitability or availability of data and specifications on the site or the private content Accordingly, we disclaim all liability for any damages or losses that occurred to you as a result of your use of our services or your reliance on the data and information contained in our content. Therefore, you acknowledge that the data and information on our website are for informational purposes only, and therefore your use or reliance on them is something you do at your own risk You understand that the products, services, information and data displayed on the Awal website are available as is, according to the condition in which they are. We do not make any guarantees or promises that our products are suitable or suitable for your needs, or that our site is free from malfunctions, viruses, malware, errors or defects. Therefore, you acknowledge that when you enter the electronic platform, you do so on your own responsibility and bear the consequences or risks of that without any responsibility on Awal. Except as expressly provided, we do not make any warranties or representations as to the availability, reliability, quality, safety, performance, shelf life, merchantability, fitness for a particular purpose, or non-infringement of the intellectual property rights of any third party To the fullest extent permitted by law, Awal will not be liable for any direct, indirect, incidental, consequential, consequential or consequential damages, including but not limited to loss or loss of data, loss of profits, income, revenue, business opportunities, production or Expected savings, business, contracts or business opportunities resulting from your use of the electronic platform or any of Awal's services Awal will not be responsible and does not provide any guarantees or promises regarding the availability of the electronic platform or the availability, availability or uninterruptedness of our services, as Awal reserves the right to restrict or suspend your access to our site and / or your use of any of our services, in whole or in part, due to maintenance work. or update or develop, and you undertake not to commit any act that would override this restriction or suspension Awal does not make any guarantees or representations regarding the availability, availability, continuity or survival of the announced offers and discounts, as the offers and discounts are subject to change at any time according to our discretion, and Awal will not be obligated to you to make available, provide or not change Advertised prices prior to placing your orde Awal makes no warranties or representations regarding the availability, validity, or accuracy of prices, fees, technical specifications, features, offers, discounts, or anything else of our content. Advertised prices for products are valid at the time and date, and may change according to offers, exchange rates, place of delivery, or any change in the product's stock status or availability at Awal. We reserve the right to amend, change, replace, remove or delete any component of content components of Awal at any time, without any obligation on our part towards you or any third party
Despite our best efforts, there may be a small number of products that are incorrectly priced on our website. We will correct this error (if any) before processing your order. If we have made a mistake and the correct price of a Product is higher than the price on the Website, we will either contact you prior to shipment to ascertain whether you wish to purchase the Product at the correct price or cancel your order. If the correct price of the Product is less than the stated price, we will charge you the lower price and send the Product to you.
The authorized service centers of Awal are responsible for maintaining the products, repairing faults, technical defects and operational errors in the product, and providing the necessary spare parts, after the end of the warranty period. During the warranty period, the product is subject to the terms and conditions of the seller, and the seller is solely responsible for repairing any malfunction or operational error in the product. and provide spare parts.
In the event that Awal is the technical agent for the product, Awal will be responsible for maintenance and repair of technical faults, operational errors and defects, and for the provision and installation of spare parts during and after the warranty period.
Please note that maintenance and/or repair work must be carried out within Awal authorized service centers, and in the event that you perform product maintenance outside our authorized centers, Awal will not be liable to compensate you for damage to the product arising from your maintenance or repair of the product outside our authorized centers.
In addition, all spare parts for the products must be purchased through Awal, and Awal will not be liable to compensate you for any damage to the product resulting from the installation of non-original or counterfeit spare parts.
You acknowledge and agree that when you go to our authorized centers to benefit from the warranty services provided by Awal, you do so at your own risk and that you acknowledge that Awal does not provide any express or implied warranties and that Awal will not be considered responsible and that you release it from any claims Or claims or compensation in connection with any damage arising from or related to the maintenance and warranty services provided by the authorized service centers.
The serial number of the product must be clear and legible, and it must not have been attempted to hide, remove or tamper with in any way
The damage, error in operation, or manufacturing defect shall not be caused by misuse, misuse of the product, negligence on your part, installation error, force majeure accidents, reasons beyond Awal's control, or any event arising after the date of receipt of the product, or your violation of the general instructions for use operating or user manual in any way
Do not attempt to maintain and repair the product, or use or install spare parts outside Awal authorized centers
The warranty period applies to the products or goods that have been replaced or repaired according to the remaining warranty period of the products being replaced or repaired.
Awal is not responsible for the loss, loss, or corruption of login information, settings information, configuration information, or any information or data that you stored, incorporated, or recorded on the product prior to repair or replacement.
It is important to realize that with regard to durable goods, Awal guarantees you a guarantee for durable goods against manufacturing defects for a period of two years from the date of receipt. In the event that there is a manufacturing defect in the product during the mentioned warranty period, you have the right to request to go to the authorized service centers of Awal and request a replacement or Return the product with a refund or repair without incurring any costs or expenses on your part.
You acknowledge that the aforementioned warranty represents your sole and exclusive compensation for any damages or losses incurred as a result of a manufacturing defect in the product or as a result of Awal breaching any warranties, pledges or obligations towards the user, and that it takes the place of all other compensations, whether express or implied, and that Awal's responsibility does not exceed the total price that you paid for the product, and that you waive a final and irrevocable waiver of resorting to the courts and claiming compensation for the damage arising from a manufacturing defect in the product. You also represent and undertake, to the fullest extent permitted by law, to release Awal from any civil or criminal claims or claims arising out of or related to the existence of a manufacturing defect or damage to the product.
Neither Awal nor its directors, employees, agents or representatives shall be liable for any direct, indirect, consequential, consequential, incidental or consequential damages including, but not limited to, loss of profits, income, revenue, use, production, expected savings, business or Contracts or commercial opportunities resulting from your use or inability to use the Awal website or any of its services.
In all cases, Awal's responsibility in relation to any services provided to you or products you purchased from our website does not exceed the total price of the product, fees and expenses that you paid or are due to be paid. Each transaction between you and Awal is separate and independent from any other previous or subsequent relationships.
compensationYou acknowledge and undertake to indemnify Awal for all damages, losses, costs, liabilities, disbursements and expenses incurred by Awal arising out of or related directly or indirectly to your use of Awal services or violation or violation by you of these terms and conditions and the provisions and policies of Awal.
If we have reason to believe that you have violated or breached these terms or other policies and guidelines within Awal, we will suspend or restrict your access to our site and your use of our services, permanently delete your registered account on our site, or take any other action that we may deem appropriate according to our discretion, according to each case. Separately. You acknowledge and agree that you will not take any action that would nullify, circumvent, or overcome this suspension or deletion, and that you will remain liable to Awal for the violations and violations you committed that led to the suspension or deletion.
Through the secure payment feature, you can pay the price of the products that you have purchased, whether in whole or in part, from our website, through the safe payment feature of Awal called My Wallet, or cash on receipt, or through any other methods that we develop. on our website from time to time.
It is important to know that Awal has developed a secure payment system to facilitate the purchase and payment process for you and other users, and that this system does not conflict in any way with any of the above with regard to determining Awal's responsibility or exonerating it from any claims or claims arising. About your access and use of the content and services of the Awal website.
You acknowledge that Awal is the sole and exclusive owner of the trade name, trademark and any intellectual property right in Awal products and services. Therefore, you acknowledge and undertake to refrain from using, using, or exploiting the trade name and/or trademark, patents, or any intellectual property right owned by Awal for any reason whatsoever, without the prior written consent of Awal, provided that such approval must be considered different According to each individual case, and that the user may not consider the written consent to use one of the intellectual property rights of Awal in a specific case as a permanent approval to use this right later.
Your violation or violation of Awal’s intellectual property rights will cause us severe damage. Therefore, Awal reserves the right in this case to take all legal measures guaranteed by the law and to request compensation for the damage, without prejudice to its right to request temporary measures or precautionary measures.
Awal's failure to adhere to any of the rights arising from these Terms and Conditions at any time shall not be deemed a waiver of adherence to them at any later time. separability
In the event that any of the texts of these conditions are considered null, void, illegal or unenforceable, this will not affect the survival and validity of the rest of the texts that remain in force and produce all their legal effects against you and a user.
The contractual relationship between you and Awal, as well as the present conditions, are governed by the laws of the Kingdom of Saudi Arabia. In the event of any dispute arising between you and Awal, the Saudi courts of all types and degrees are exclusively competent to hear and adjudicate the dispute.